Last Updated:  27-9-2025

Sri Akshaya Vedic (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://sriakshayavedic.com) or use our services. By using our site, you agree to the practices described herein.

1. What Information We Collect

We collect information in two main ways:

a) Information You Provide

• Account / Registration Data: name, email address, phone number, shipping / billing address, password, etc.
  
  
• Order / Transaction Data: information related to your purchases, payment (e.g. payment method, transaction ID — note: sensitive card data is processed via secure third-party gateways), products ordered, delivery instructions.
  
  
• Communication Data: any messages, queries, feedback, or customer support requests you send us.
  
  
• Optional Information: if you choose to fill surveys, reviews, or opt into newsletters, we may collect additional data (preferences, comments, etc.).
  
  

b) Automatically Collected / Technical Data

• Usage Data: which pages you visit, how long you stay, click paths, interactions with our site.
  
  
• Device & Browser Data: device type, browser type and version, operating system, IP address, screen resolution, language settings, etc.
  
  
• Cookies & Similar Technologies: small data files used to remember your preferences, session data, login, and for analytics or marketing.
  
  

2. How We Use Your Information

We use your data for purposes including, but not limited to:

• Processing and fulfilling orders, including shipping, billing, returns.
  
  
• Managing your account (login, authentication, profile updates).
  
  
• Communicating with you — order confirmations, updates, customer support responses.
  
  
• Personalizing your experience (showing relevant products, offers).
  
  
• Running promotions, marketing and advertising (if you consent).
  
  
• Analytics and improving our website, services, and offerings.
  
  
• Detecting and preventing fraud or misuse.
  
  
• Complying with legal and regulatory obligations.
  
  

3. Sharing & Disclosure of Information

We may share your information in the following cases:

• With service providers / partners: logistics / courier services, payment gateways, marketing vendors, analytics providers, IT / hosting providers. They act as data processors and only on our instructions.
  
  
• Legal / Compliance: when required by law / regulation, legal process, court orders, or governmental authority.
  
  
• Business Transfers: if we merge, acquire, or sell part of our business, your data may be transferred to the acquiring entity (subject to this Privacy Policy).
  
  
• Aggregated & Anonymized Data: we may share de-identified or aggregated data for business, marketing, or statistical purposes which does not identify you personally.
  
  

4. Cookies, Tracking & Third-Party Tools

• We use cookies, web beacons, and similar technologies to operate our site, maintain sessions, remember preferences, and for analytics.
  
  
• You can disable cookies in your browser settings, but note that parts of the website may not function properly.
  
  
• We may integrate third-party analytics (e.g., Google Analytics), advertising networks, or social media plugins. These third parties may collect information about your interactions (subject to their own privacy policies).
  
  

5. Data Retention

• We retain your personal data as long as necessary to fulfill the purposes for which it was collected (e.g. maintain orders, customer support) or as required by law (tax, accounting, legal obligations).
  
  
• When data is no longer required, we will delete or anonymize it, unless we need to retain it to comply with legal obligations or to resolve disputes.
  
  

6. Data Security

• We adopt reasonable organizational, technical, and administrative measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
  
  
• Access to your data is limited to authorized personnel or third-party partners who require it to perform their functions.
  
  
• However, no method of electronic transmission or storage is 100% secure — while we strive to protect your data, we cannot guarantee absolute security.
  
  
• You also play a role — keep your account credentials safe, do not share your password, and notify us if you suspect any unauthorized access.
  
  

7. Your Rights & Choices

Depending on applicable laws in your jurisdiction, you may have the following rights:

• Access / Review: request a copy of the personal data we hold about you.
  
  
• Rectification: correct or update inaccurate, incomplete data.
  
  
• Erasure (“Right to be forgotten”): request deletion of your personal data (subject to legal constraints).
  
  
• Restriction / Objection: ask us to limit how we use your data or object to certain processing (e.g. for marketing).
  
  
• Data Portability: obtain your data in a structured, machine-readable format (when applicable).
  
  
• Withdraw Consent: where processing is based on consent (e.g. marketing), you may withdraw your consent at any time, without affecting earlier processing.
  
  

To exercise these rights, contact us at info@sriakshayavedic.com or via our customer support. We may require you to verify your identity before processing such requests.

8. Children’s Privacy

We do not knowingly collect personal data from children under 18 years old. If you believe we may have collected data of a minor without consent, please contact us, and we will take steps to delete it.

9. International Transfers & Cross-Border Processing

If your data is transferred outside your country (for instance, to hosting servers, analytics providers, or third-party partners located abroad), we ensure appropriate safeguards (e.g. standard contractual clauses, data protection agreements) to protect the data in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business. When we make significant changes, we will notify you via email (if applicable) and/or via a notice on our website. The “Last Updated” date at the top reflects the current version.

11. Contact Us

If you have questions, concerns or requests related to this Privacy Policy or your personal data, you may reach us at:

Sri Akshaya Vedic
34A, 35B, Ganga Kaveri Street, Ramakrishna Nagar Extn, Porur, Chennai — 600116
Phone: +91 89255 11097
Email: info@sriakshayavedic.com